We provider a patter of services in Medical Billing. Our flexibility model enables us to provide our customers a package of all the services given below or just one or few of them as they need. Please click on each of the service below for a brief description of our ability in that.
Accurate data entry of patient demographics & charges
Our expert staff has the ability to work on scanned images as well as electronically submitted demographic sheets. They believe that the accurate entry of data ensures early and no hassle payment and reduced AR days. We process charges for all specialties with appropriate state and specialty rules. Our billers have the ability to put in place Effective Charge Control Measures including batch total, digit check, range check, spelling and grammar check, etc. to ensure error-free data entry and to maintain high standard of quality.
Accurate posting of payments
We realize the importance of payment posting as we realize the value of entering accurate data because any erroneous entry or missing of entry would only result in the AR percentage getting scaled and it paves way for time loss when accounts are being followed up with insurance. A daily report is generated on the batches received comprising of the EOBs and other miscellaneous documents received, total posted, total files posted, details of any un-posted EOB with the reasons for the same.
Pre insurance Verification
As we mentioned we do not just believe in entering accurate data we also believe that the data provided if verified before entering would add more value and money to a practice. This actually gives an edge in speedy collection of payment. This saves a lot of time and effort at a later date in following up with insurance. We assist clients in verifying insurance details based on the card copy or the demographic information they provide.
Analysis of account
We would say that this is one of our areas of strength where we have a “never say die” attitude. Our follow up professionals real the value of the time a doctor spends with a patient and the money lost if it is not followed up on time. We make sure that we do not just call the insurance and log notes of our call proceedings based on what the insurance representative says. We analyze the authenticity of the information given by the insurance representative on a logical sense and ensure that we receive the correct information and take the necessary steps based on it. This has always made the time that we spend on the phone worth it because we turn that time to revenue for our clients.
A/R clean up
We also help our clients in cleaning up their old AR that became uncollectible. Of course we ensure that every dime is collected but for unavoidable reasons if our clients are holding old AR that are affecting their totals we assist them to clear them so their accounts look neat and accurate.
Prepare robust monthly reports
The first and foremost step in our transition process is gaining a good knowledge of the software our client uses. This helps us to navigate the software in a much better manner so we identify the different kinds and combinations of reports that we could generate out of the software which would help us to better our approach time and again.
Our specialty is that we can handle medical billing for any specialty. Our training method itself is designed in such a way that every employee gains a strong knowledge of the concept of medical insurance billing and the way it is handled. The open-minded approach has always helped us to expose ourselves to do billing for a variety of providers from diversified medical specialties. We document the rules of the respective state and the specific specialty we handle. We first understand the “don’ts” and avoid them so we know the rest is all “do”.